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SHIPPING & RETURNS

SHIPPING POLICY

At MirevaB Beauty, we aim to make your shopping experience simple, reliable, and transparent from the moment you place your order until it arrives at your door.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. During busy periods, promotions, holidays, or high-demand events, processing times may be slightly longer.

Delivery Time

Estimated delivery times may vary depending on the destination, product availability, and shipping method selected at checkout.

Typical delivery estimates:

  • United Kingdom: 5–12 business days

  • International Orders: 7–20 business days

Please note that these are estimated timeframes and delays may occasionally occur due to courier services, customs procedures, weather conditions, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout before payment is completed. From time to time, MirevaB Beauty may offer free shipping promotions or special delivery offers.

Order Tracking

When tracking is available, you will receive a confirmation email with your tracking information once your order has been dispatched.

Please allow some time for tracking information to become active after receiving your shipping confirmation.

Multiple Packages

Some orders may be shipped in separate packages depending on product availability or fulfilment location. In these cases, you may receive more than one tracking number and your items may arrive on different dates.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping details when placing an order.

If you notice an error in your delivery address, please contact us as soon as possible. Once an order has been processed or dispatched, we may not be able to change the shipping information.

Delayed or Lost Orders

If your order has not arrived within the estimated delivery period, please contact our customer support team. We will do our best to assist you and investigate the shipment with the delivery provider.

Customs and Import Charges

For orders shipped outside the United Kingdom, additional customs duties, taxes, or import fees may apply. These charges are determined by the destination country and are the responsibility of the customer unless otherwise stated.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible and provide photographs of the packaging and products so we can review the issue and assist you appropriately.

Contact Us

If you have any questions about your order, delivery, or shipping, please contact the MirevaB Beauty Customer Support Team.

We are committed to providing clear communication and helping make your shopping experience as smooth as possible.

MirevaB Beauty — Beauty delivered with care.

RETURN & EXCHANGE POLICY

RETURN & EXCHANGE POLICY

At MirevaB Beauty, we want you to feel confident and satisfied with every purchase.

Returns

You may request a return within 14 days of receiving your order.

To be eligible for a return, the item must be:

  • Unused and unopened

  • In its original packaging

  • In the same condition in which it was received

  • Accompanied by proof of purchase

For hygiene and safety reasons, certain beauty, skincare, cosmetic, and personal care products may not be eligible for return once opened or used, unless they are faulty or damaged.

Exchanges

If you receive the wrong item, a damaged product, or a defective product, please contact us as soon as possible.

Where appropriate, we may offer a replacement, exchange, or refund.

Damaged or Incorrect Items

Please inspect your order when it arrives.

If an item is damaged, defective, or incorrect, contact our customer support team and provide your order details along with clear photographs of the product and packaging.

We will review the issue and provide the most appropriate solution.

Refunds

Once your return has been received and inspected, we will notify you about the status of your refund.

If approved, the refund will be processed to your original payment method.

Please note that your bank or payment provider may take additional time to process and display the refund.

Return Shipping Costs

Unless the product is faulty, damaged, or incorrectly supplied, return shipping costs may be the responsibility of the customer.

Original shipping charges may be non-refundable unless required by applicable consumer law.

Non-Returnable Items

For hygiene, health, and safety reasons, some items may not be returned once opened, unsealed, or used.

This may include certain:

  • Cosmetics

  • Skincare products

  • Beauty tools

  • Personal care products

  • Hygiene products

This does not affect your legal rights if an item is faulty, damaged, or not as described.

Cancellations

If you wish to cancel an order, please contact us as soon as possible.

If the order has already been processed or dispatched, cancellation may no longer be possible and the standard return process may apply.

Contact Us

If you have any questions about a return, exchange, refund, or damaged item, please contact the MirevaB Beauty Customer Support Team.

We are committed to handling every request fairly, clearly, and with care.

MirevaB Beauty — Your satisfaction matters to us.

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